Buying and selling a real estate property involves going through a number of steps and processes and we understand this better than anybody else in this city. We are one of the leading and highly reputed service providers for all matters related to conveyancing. Whether it is offering the services of the best real estate attorneys or advocates, or helping our customers to get the right information about the fair market value of a property, there is no doubt that we have a very important role to play. We are able to satisfy our customers and at the same time show healthy growth is because we have been able to define a clearly laid out conveyancers process. The reason why not many conveyancing businesses have been successful is because of the absence of a clearly define processes flow that actually works on the ground.
We are referred to as the single-window stop for all conveyancing needs because of the fact that we are able to offer all requirements to our customers under a single roof. We do not believe in offering our services in silos or different compartments. It would be pertinent to mention here that there are literally quite a few such processes that need to be gone through before the end result of property ownership change takes place.
While defining processes on the black board could be quite easy, making it work at the ground level is what sets us apart from the crowd. The biggest challenge is to ensure handing over the baton to the next department at the right time and at the right situation. There should not be any overlapping of processes which could hamper productivity and could also lead to errors creeping into the entire job of conveyancing. Having been in the conveyancing business for such a long period of time we certainly understand that unless we deliver on zero-error processing to our customers, we will be out of the business.
The reason why our entire conveyancers' process works to efficiently is because of the quality of people that we have with us. They are certainly our biggest assets and each one of them, irrespective of the function they perform, are highly experienced, qualified and last but not the least very motivated. They have always kept excellence in customer service on top of their minds. It is not very uncommon to come across our employees who have much beyond their normal call of duty to ensure that they walk the talk as far as excellence in customer services are concerned.